Mk99 Privacy Policy — Your Data is Completely Safe With Us

Mk99 takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information.

Mk99's Privacy Policy applies to the following:

• When using the mk99 website (mk99-baji.com).
• When downloading and using the mk99 mobile app.
• When contacting our customer support.
• When registering an account and making transactions on mk99.
• When you participate in any of our promotional activities.

This Privacy Policy governs our Terms & Conditions and Responsible Gaming Together with our policy, this forms the complete legal framework governing our services. This policy will apply in the event of any dispute.

Mk99 collects the following types of information to provide you with our services:

We only collect information that is necessary to provide our services — nothing excessive or irrelevant.

Mk99 collects data through several methods. Each method is fully transparent and based on your consent:

• Information You Provide Directly: Information you provide directly when filling out registration forms, submitting KYC documents, contacting support, or participating in promotional offers.
• Automatic Collection: Information automatically collected through cookies, log files, and tracking technologies when you use our website or app.
• From Third Parties: Information received from payment gateways (Mobile Pay, Nagad, Rocket) and identity verification services.
• From Public Sources: Information collected from publicly available sources for fraud prevention and identity verification purposes.

Mk99 uses your personal information for the following purposes, each aimed at improving our services and enhancing your experience:

• Account Management: To create, verify, and manage your mk99 account.
• Identity Verification: To complete the KYC process and ensure account security.
• Financial Transactions: To securely process deposits and withdrawals.
• Customer Support: To address your complaints, questions, and concerns.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Legal Obligations: To comply with applicable laws and regulations and provide required information to regulatory authorities.
• Personalized Experience: To recommend relevant games and offers based on your preferences.
• Marketing Communications: To send you promotional messages and offers, subject to your consent.
• Service Improvement: To improve the mk99 platform and enhance your overall gaming experience.

We do not use your information beyond the purposes stated above. If we ever need to use it for a new purpose, we will notify you in advance.

Mk99 never sells your personal information to third parties. However, we may share limited data in certain specific circumstances:

• Payment Processors: Only the minimum required information is shared with Mobile Pay, Nagad, or Rocket to complete transactions.
• Identity Verification Services: Information may be shared with authorized third parties for KYC purposes.
• Legal Authorities: Information may be shared with government authorities when required by a court order or legal obligation.
• Security Partners: With authorized security agencies for fraud prevention and cybercrime protection.
• Business Transfers: In the event of a change in mk99's ownership, subject to the terms of this policy remaining in effect.

Mk99 uses cookies and similar tracking technologies to enhance your browsing experience. We use the following types of cookies:

• Essential Cookies: To keep the website functioning properly, such as maintaining login sessions. The site cannot operate correctly without these.
• Functional Cookies: To remember your preferences and settings, such as language selection and display preferences.
• Analytics Cookies: To monitor site usage and gather analytics for service improvement.
• Security Cookies: Used to prevent fraud and protect against cyber attacks.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may affect the proper functioning of some mk99 services.

Mk99 retains your information for specified periods. Once a period expires, the data is securely deleted or anonymized:

Data may be retained beyond the above periods where required by legal obligations or ongoing investigations.

You have full rights over your personal information on mk99. Your key rights are outlined below:

To exercise these rights, email us at support@mk99-baji.com. We will respond to your request within 30 days.

Mk99 has implemented multiple layers of security to protect your data. Our security infrastructure meets international standards:

• SSL/TLS Encryption: All data transmissions are protected with 256-bit encryption.
• Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
• Firewall Protection: Advanced firewall systems to prevent unauthorized access.
• Regular Security Audits: Regular third-party penetration testing and audits.
• Staff Training: Staff with access to customer data undergo strict confidentiality training.
• Incident Response Plan: In the event of a security breach, we have procedures in place to respond swiftly and notify you promptly.

Mk99 strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

• Age verification is conducted at the time of registration.
• Should we discover that personal information has been collected from a minor, it will be deleted immediately.
• The account will be suspended and any associated balance may be forfeited.
• Parents are encouraged to monitor their children's online activity.

Mk99 may update this Privacy Policy from time to time. When changes are made, we will take the following steps:

• Updated policies will be published on the website, with the "Last Updated" date at the top of the page revised accordingly.
• For significant changes, a notification will be sent to your registered email or mobile number.
• Continued use of mk99 after any changes take effect will be considered your acceptance of the updated policy.
• If you do not agree to the updated policy, you may close your account.

We recommend visiting this page regularly to stay up to date with the latest Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Mk99 is always committed to protecting your privacy rights. We take every request seriously and strive to resolve it in a timely manner.